We do not accept returns or exchanges unless the item was damaged upon arrival. In the unfortunate event that an item is blemished during transport, please reach out to us at with details of the product and we will work out the best solution for you

Izalaix Design is not responsible for any lost or misplaced items.

Please make sure to send your shipment with a tracking number. If your return package does not have tracking and never makes it back to us we will not be able to process your refund. Once you return/exchanges an item from your order your whole order is considered final sale and no further returns or exchanges from that order may be accepted. All sale items are final sale. No returns will be accepted.